Terms & Conditions

Terms of conditions

All-inclusive policy.

Our rates for My African Safaris properties include:

• Accommodation • All meals • Tea, coffee, soft drinks, and alcoholic beverages, except premium imported spirits and champagne • Two game viewing activities per day • Laundry • Emergency medical evacuation insurance • All entrance fees within the National parks and reserves • 12% Value Added Tax

Our rates do not include:

• Visa fees • Flights (international and local) • Personal travel insurance • Items of a personal nature • Staff gratuities • Transfers between camps • Any drinks at lodges or accommodation other than My African Safari • Optional safari extensions

Rates & supplements

All rates are based on a per person per night basis unless otherwise specified. You will find specific rates for each camp & safari in the respective camps & safari pages.

Single guests

• Rates are based on two persons sharing. • A single supplement is charged during the high season (June to October).

Private Vehicles

• Private vehicles are provided to groups of 5 or more full paying adults. • Private vehicles are available for smaller groups at certain camps at $200 per night in 2020 and $250 per night in 2021, subject to availability. • Private vehicles must be hired for the entire length of stay at the camp. • Private guides travelling with their own guests will be required to pay for a private vehicle.

Guides and Pilots

• My African Safari resident professional guides conduct activities. • A private My African Safari guide is available on request with a daily surcharge. • Registered (Bots) Private Guides stay at My African Safari properties Free of Charge in our guide accommodation (Additional transfers are excluded). • Non-registered Private Guides staying in Guide Accommodation pay USD200 per night. • Non-registered Private Guides staying in Guest Accommodation pay standard guest rates.

Child policy

Our camps are unfenced and wild animals will occasionally pass through. Children should be under the constant supervision of their parents.

• Children 0 – 6 years (sharing with adults): Free of charge. Transfers and conservation levies still apply. Children under 7 years are accepted at our family camps and lodges.

• Children 7 – 11 years: 50% of adult rate. Children 7 years and older are accepted at all our camps and lodges. If a child is in a single room, a single supplement will apply. Please note certain activities like walking safaris, mokoros and canoeing may have age restrictions and are at the discretion of our guides. Children 12 and above: 100% of adult rate.

• Children 16 and above: 100% of adult rate. Children 16 years and older are accepted at all our camps and lodges

• REGIONAL POLICY

• Please contact us for our regional specials. These specials are applicable for SADC residents and apply to all our camps and lodges.

Reservations and Payments

• All provisional reservations are held for 14 days, at which time we require a 20% non-refundable deposit to confirm your booking, otherwise the booking will expire and be released from our system.

• Final payment is on the original invoice and must be received by My African Safari at 8 weeks prior to travel. No guest may travel unless we have received full pre-payment.

Cancellation

• 20% non-refundable deposit at time of confirmation.

• Cancellation within 8 – 4 weeks prior to date of travel will incur a 50% fee of total cost of safari.

• Cancellation within 4 – 2 weeks prior to date of travel will incur a 75% fee of total cost of safari.

• Cancellation within 2 weeks of travel, as well as no shows, will incur a 100% cancellation fee of the safari program will be forfeited to include handling fees and liquidated damages.

• Payments by bank transfer or credit card (card payments carry 3.5% surcharge).

Travel Insurance

It is a requirement that guests have adequate travel insurance to cover them for unexpected medical emergencies, cancellation for medical reasons, delays or cancellations due to weather conditions as a minimum.

Photography, drones & copyrights

• An African safari can provide some of the most spectacular photographic opportunities.

• Please note that we do not allow drones at any of our camps. Many of the areas we work in have anti-poaching patrols and drones interfere with this critical work.

• Most of our guides and staff are keen photographers and to enhance your experiences and enjoyment, photographs may be taken of your safari, some of which may be used for promotional purposes. My African Safari and its partners reserve the right to use these images without the consent of anyone appearing in the images or photographs; however you can be guaranteed that no photographs of a compromising nature will be used for such purposes.

Liability

National Parks Fees may be subject to change and My African Safari cannot be held liable for unexpected changes to Park Fees, and Government Tariffs. Roads in the bush are rough and bumpy, guides occasionally travel “off road” and injuries can occur. My African Safari, their staff members, associates or agents cannot be held liable for any accidents or any damages. Most places booked for travel are in wild and remote parts of Africa with dangerous wildlife and often harsh terrain; hence you will be exposed to potentially hazardous activities. My African Safari, its associates, partners and staff will not be held liable for any injury, loss of life or damage whatsoever during and after the travel arrangements.

My African Safari is committed in ensuring that your travel arrangements remain according to plan. My African Safari and its partners and associates may alter, cancel or change travel arrangements at any time should they feel it justified in the interest of safety. Such changes will be communicated timeously in order for alternative arrangements to be made where necessary. It is assumed that the deposit payment and your final amount paid is because you have agreed to the terms and conditions set out by My African Safari, its associates and related companies and partners and thereby will not hold liable any claim against any person or organization as a result of any changes, cancellations, damage to one’s property, injury, death and any other unforeseen occurrences whether it is due to negligence by one or more of our staff or any company.

Therefore, you have indemnified the various organizations and individuals aforementioned in any such events.

Your agreement to the terms & conditions

Upon submission of the Agent Registration form, My African Safari assumes that you agree to the terms and conditions of travel, and thereby waiver indemnity to My African Safari, its agents, associates and employees.

MY AFRICAN SAFARI

The dates and duration of our mobile safaris are set by you, at your preferred and chosen time with a tailor made itinerary best suited to you. These safaris are exclusive to your safari party and offer the highest level of hospitality with inclusions of the best permanent camps in Botswana and elsewhere in Africa.

The beauty of a mobile safari is that we can go anywhere, and set up a luxurious base camp from which to go and explore our surrounds with no one else in sight. Our main locations on Safari are found in Northern Botswana, one of the last truly unspoiled wilderness areas of Africa.

My African Safaris are designed to make the most of seasonal conditions and wildlife movements, not being geographically restricted to one area or a camp concession. A huge advantage of being mobile is that they bear far less ecological impact on the pristine environments in which we operate. We take nothing but photos and leave only footprints. On a mobile safari, we safely enter the realms and territories of the abundance of wildlife in any given area, and being in a private group together with the surrounding wildlife greatly accentuates any nature experience.

Wake up to a delightful English breakfast and watch the magic of elephants almost silently come down to drink at a twinkling waterhole in the morning light, smell the light aromas of sage the gentle giants have crushed beneath foot, and then a mad dash to wolf down your breakfast as James’ magic hearing picks up the roar of the lions and we’re off on safari.

Our mobile-tented camps are situated at exclusive sites, placing you in the heart of nature in the greatest comfort. Safety, security and serenity are our core values.

This is a privately guided and hosted 100% tailor made exclusive safari. Your own private camp, guide, host, chef and camp team. This is a great way to experience the bush with your family or close friends where you can dictate the pace of the safari. Should you choose to sit with the pride of lions we have found in the morning all day, that's up to you and your family.

We follow the game and moving camp without you even noticing is our signature.

Please contact us directly to begin putting your dream trip of a lifetime together.